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  1. How do I make online order and pay for ?
  2. Which forms of payment does Globe Coins accept ?
  3. Do you charge any additional fees other than the price listed on the site and shipping ?
  4. How do I know if my online order went through ?
  5. How do I set up an Account ?
  6. How do I know if you received my payment ?
  7. How much do you charge for shipping ?
  8. Do you charge sales tax on coins ?
  9. Do you ship internationally ?
  10. What if I want to return my coins ?
  11. Are you receiving all your GlobeCoins.com e-mail ?

 

How do I make online order and pay for ?

Please make the following steps to buy the coin(s) and pay for:

  • Click the link http://www.globecoins.com/Login/reg/ to create your own account on the  site, that just takes a minute. In case you already have an account on www.GlobeCoins. com please do not make this step.
  • Go to coin page and click "Add to Shopping cart" link to add the coin to the Shopping Cart. In case you would like to make order for number of coins please add all coins to one Shopping Cart, in this case the shipping charges will be combined automatically. If you would like to buy only one coin just click "Buy It Now" link.
  • Go to the Shopping Cart, by clicking "Shopping Cart" link, and make Checkout process.
  • On the last page of Checkout process click yellow "Pay Now" button to pay online by PayPal.

  • In case you have chosen another payment method or you prefer to use 6 Interest FREE Payments plan or you would like to pay later by PayPal just click "Send Order" button.

  • Please click this link if you have any questions to us.

Which forms of payment does Globe Coins accept?

We accept PayPal, Wire Transfer, Direct Deposit, Cashier Check, bank (postal) money order.


Do you charge any additional fees other than the price listed on the site and shipping?
No! We do not charge any broker or commission fees.

How do I know if my online order went through? 
After completing your online order, you will be directed to a final page thanking you for your order along with an order number for your reference. It's possible to track the status of the order through My Orders on My Account page.

How do I set up an Account?  
It's very easy, just name and e-mail needed to set up an account. It will enable you to make purchases on the site and keep track of your order history. Please click here to create your Account.

How do I know if you received my payment?
Once a payment is received an e-mail will be sent thanking you for your payment and the status of the order will be changed to Paid.

How much do you charge for shipping?
The shipping and insurance is based on the value of the package. The shipping charges will be calculated automatically during the checkout process.
Please see additional information about shipping on Terms of Sale page.


Do you charge sales tax on coins?
No, there is no sales tax charged on coins. Only Israeli residents are charged with sales tax (VAT).


Do you ship internationally?
Yes we do!

Please see the shipping rate here http://www.globecoins.com/Terms_of_Sale/


What if I want to return my coins?
Return privilege is reserved within 14 days from receiving package (minus shipping charges) will apply.


Are you receiving all your GlobeCoins.com e-mail ?
Safe Sender Instructions


Help ensure that your GlobeCoins.com e-mails are always delivered to your inbox. Login to your e-mail system right now, and add the following domain GlobeCoins.com and/or address sales@GlobeCoins.com to your email address book, contacts or safe senders list. Please choose your e-mail provider/program for instructions:

 

AOL/AIM users: Follow these instructions to ensure that your GlobeCoins.com e-mails are always delivered to your inbox.

  1. Login to http://mail.aol.com/.
  2. Click "Contacts" on the left-side navigation menu.
  3. Click "New" (top navigation bar), then click "New Contact".
  4. Paste/Type, sales@GlobeCoins.com in the Email 1 field provided.
  5. Click "Create" (top left).

 

 

Yahoo users: Follow these instructions to ensure that your GlobeCoins.com e-mails are always delivered to your inbox.

  1. Login to http://mail.yahoo.com/.
  2. Click on "Add" (right of the "Contacts" link in the left-side menu).
  3. Paste/Type, sales@GlobeCoins.com in the Email field provided.
  4. Click "Save".

If you ever find a Heritage Auctions e-mail in your Yahoo Bulk mail folder, open it and click the "Not Spam" button.

 

 

Hotmail and MSN users: Follow these instructions to ensure that your GlobeCoins.com e-mails are always delivered to your inbox.

  1. Login to your Hotmail/MSN account.
  2. Click "Inbox".
  3. Click "Options" (upper right).
  4. Select "More Options".
  5. Click "Safe and blocked senders" listed under the Junk e-mail heading.
  6. Paste/Type, sales@GlobeCoins.com in the field provided, click "Add to list".

 

 

Comcast users: Follow these instructions to ensure that your GlobeCoins.com e-mails are always delivered to your inbox.

  1. Login to http://www.comcast.net/qry/goto?app=mail.
  2. Click the "Address Book" link (left-side menu).
  3. Click "Add Contact" (top of your Address Book).
  4. Paste/Type, sales@GlobeCoins.com in the Email Address field provided.
  5. Click "Add".

 

 

EarthLink users: Follow these instructions to ensure that your GlobeCoins.com e-mails are always delivered to your inbox.

  1. Login to http://webmail.earthlink.net/.
  2. Click the "Address Book" link.
  3. Click "Add" in the pull-down menu, click "Contact".
  4. Paste/Type, sales@GlobeCoins.com in the Email field provided.
  5. Click "Save".

 

 

Gmail users: Follow these instructions to ensure that your GlobeCoins.com e-mails are always delivered to your inbox.

  1. Login to http://www.gmail.com/.
  2. Click "Contacts" (left side menu).
  3. Click "New Contact".
  4. In the Name field provided, Paste/Type, GlobeCoins.com.
  5. In the Email field provided, Paste/Type, sales@GlobeCoins.com.
  6. Click "Save".

 

 

Microsoft Outlook users: Follow these instructions to ensure that your GlobeCoins.com e-mails are always delivered to your inbox.

 

Outlook 2007:

  1. Listed under the "Tools" menu, click "Options".
  2. Click the "Preferences" tab, under E-mail, click "Junk E-mail".
  3. Click the "Safe Senders" tab.
  4. Click "Add".
  5. In the Enter an e-mail address or Internet domain name to be added to the list box, paste/type, sales@GlobeCoins.com.
  6. Click "Apply" and then "OK".

For Outlook 2003:

  1. From the "Tools" menu, select "Options".
  2. Click the "Junk E-Mail".
  3. Click the "Safe Senders" tab.
  4. Click "Add".
  5. In the Enter an e-mail address or Internet domain name to be added to the list box, paste/type, sales@GlobeCoins.com.
  6. Click "Apply" and then "OK".

 

 

Other Programs/Providers:  If you are not receiving e-mails, it's possible that the Internet Service Provider (ISP) or company is blocking them, perhaps because they think GlobeCoins.com is junk mail..

 

What you can do to fix this:

  • Get in touch with technical support at your ISP or company and explain the problem. If they are blocking e-mail from GlobeCoins.com, ask them to stop. One way they can do this is to place sales@GlobeCoins.com on an e-mail safe list.
  • Some web-based e-mail systems allow you to set your own safe list. Look for it in the settings section, and add "GlobeCoins.com" and "sales@GlobeCoins.com" (without the quotes.) If you have to enter a complete address, use "GlobeCoins.com". Some e-mail systems, such as AOL 8.0, require a sender to be in your address book to keep the e-mail from diverted to a junk mail folder. If your system is like this, add "GlobeCoins.com" or "sales@GlobeCoins.com" (without the quotes) to your address book.
  • If all else fails, try signing up under another internet account, or consider changing ISPs to a provider that does not block your e-mail.

Finally:
One vital thing you can do that helps no matter what e-mail system you're using is this, add the following domain and e-mail address to your address book:


Domain: GlobeCoins.com
Address: sales@GlobeCoins.com


In addition, if you have a junk e-mail folder, bulk e-mail folder, Spam folder, or anything similar, please check it regularly. The overwhelming majority of the e-mail that gets put into these folders belongs there. But if 99% of what goes into a Spam folder is actually Spam, that means that you're probably missing something you want to see around the time the 100th e-mail comes in, and these days that doesn't take very long.

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